Forum Discussion

digideth's avatar
digideth
Binge Watcher
2 years ago

Can't watch rich eisen show on mobile roku app

Always get an error and says to try again later. It's been like this for 2 weeks

 

10 Replies

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi digideth,

    Thanks for the post,

    We'd like to take a closer look into this. Could you share with us the error message you're getting when accessing this? Does this issue only happen to this specific show, or does it affect as well to the rest of the content?

    Please keep us posted.

    Thanks,

    Rey

    • digideth's avatar
      digideth
      Binge Watcher
      2 years ago

      RokuERey 

      I attached a screenshot of of my screen

      This happens repeatedly when I try to watch the rich eisen show live and when it's replayed.

       

      I haven't tried to watch other live shows.

      Anything that I try that is ondemand works great. I will do more testing. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Thanks for keeping us posted, digideth

        We recommend checking other live shows on the Roku mobile app. Also, try to use a mobile hotspot for the meantime to see if it's able to play the Rich Eisen Show.

        Please let us know what you find out.

        All the best,
        Kash