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Jeani11's avatar
Jeani11
Newbie
8 months ago
Solved

Can't sign in to Paramount Plus

I have a similar issue. I have a Paramount+ account that I want to log into with the stand alone app, but because I used a promo offer and got a Paramount+ account on Roku I can not sign in to my sta...
  • RokuTakashi's avatar
    8 months ago

    Hi, Jeani11 Aeh2 

    Thanks for posting, and welcome to the Roku Community.

    We understand your concern regarding the sign-in issue with Paramount+, and we're here to provide you with the right information.

    Take note that a subscription to a premium app through The Roku Channel can only be accessed within the app itself. In this case, since the subscription was made through The Roku Channel, access will be limited to the Roku Channel app, and you cannot use the credentials to sign in with the Paramount+ stand-alone app. 

    For more information, you can enjoy the same content and shows with Paramount+ through The Roku Channel, same with the stand-alone app at Paramount+.

    We hope for your understanding, and feel free to reach out to us anytime for support. We're here to help.

    Best wishes,
    Kash