Solved
Can't play Roku channel on large TV.
My Roku device plays other channels (like You Tube) but I can't play shows on the Roku Channel. I've done everything I'm supposed to do, like unplugging devices, restarting the system, cancelling c...
Hi, Bryanna.
Greetings from the Roku Community!
Thanks for informing us about the accessibility issues you're currently experiencing on your Roku device. We'd be happy to help you determine the cause of this.
Before we proceed, could you please let us know the model of your Roku device and its currently running software version? You may check this under Settings > System > About.
Please be informed that Roku constantly upgrades and updates its system, and the latest software version does not support most of Roku's older models.
No worries! You may check our support article to help you determine if your current device is still being supported: Roku OS software release notes
We hope you find this information helpful.
Warm regards,
Carly
