Forum Discussion

maryblue's avatar
maryblue
Newbie
2 years ago

Can't open Brit Box or Acorn on new ROKU device.

I am away from my home ROKU and want to watch Brit Box and Acorn but no way to sign in.  It keeps asking me to set up a new service.

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    Is the new Roku device linked to the same Roku account as your home Roku device or are you using someone else's?  If you purchase a subscription through Roku you can generally only use that subscription on a Roku device linked to the same Roku account.  That's one reason why people here would generally recommend bypassing Roku (or any third party) and subscribe directly with the provider.