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jdeviney's avatar
jdeviney
Reel Rookie
8 months ago
Solved

Can't launch some channels

I have the following device: Roku Ultra, 4640X, serial #: YP0009664879, software version: 14.1 I cannot launch channels including: Hulu, Roku, YouTube, Max. They just take me back to the Home scree...
  • jdeviney's avatar
    8 months ago

    I wasted about an hour with Roku support.  I finally did a factory reset and that fixed my problem.  Unfortunately, I had to go back through and configure all of my channels.