Forum Discussion
RokuJohnB
3 years agoCommunity Moderator
Hi amykc,
Thanks for posting in the Roku Community!
We believe that you have taken fantastic troubleshooting steps so far. Suppose the issue persists on one channel after attempting the troubleshooting steps, and you can't successfully activate the channel. In that case, we recommend contacting the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, an issue within that specific channel likely needs to be addressed with an update from them.
Please keep us posted if there's anything else we can do to help you.
Best regards,
John