Can't access subscription
I recently updated the payment method, but still unable to stream. I’ve signed out of accounts, not sure what else to do. Thoughts?
Forum Discussion
1 Reply
Hello Wagner2
We want to take a closer look at your subscription issue, which you are still unable to stream even after updating your payment method.
Could you let us know if you're seeing any error messages? Also, which app or subscription are you referring to?
You can also try reaching out to our Accounts, Payment, and Subscription team via our support website, then click on "Start Chatting" below.
Roku Community Team
