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jonack4200's avatar
8 months ago

Cannot watch channels and programs on Roku channel, keep getting "Cannot access program" message

Can not watch programs on Roku channel, keep getting " Cannot access program" message on all Roku channels and programs

1 Reply

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, jonack4200!

    Thanks for letting us know about the playback issues you're experiencing. Rest assured that we'll help you get back on streaming.

    Before we proceed further, it would be appreciated if you could provide us with additional information such as follows:

    • Where are you currently located?
    • Were you able to access these apps before? Are all of the apps available on your Roku device affected by this? 
    • What specific Roku device are you having this issue with? 

    We'll be looking forward to your response.

    Best regards,
    Carly