Forum Discussion

jgarlanf8's avatar
jgarlanf8
Newbie
3 years ago
Solved

Cannot redeem subscription special offers

Its very upsetting that Roku  does not honor offers issued by subscription channels.  MHZ Choice has excellent offers, as well as others, where the discounts are NOT available on Roku, or other streaming devices as well.  Why is this?

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi jgarlanf8,

    Thanks for posting in the Roku Community!

    I understand that you are inquiring about your MHZ Choice channel promos, We recommend contacting MHZ Choice directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries including channel promos. Many channels on Roku are developed and maintained by the channel provider themselves.

    To learn more about great offers on Roku products, plus free trials and special offers from streaming channels. You can visit our Roku official website: Roku player deals and special offers | Roku

    If you have any further questions, please don't hesitate to contact us again.


    Best regards,
    Mary

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  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    3 years ago

    jgarlanf8 When you say Roku does not honor offers by other subscription channels do you mean purchasing through Roku does not offer the discount or do you mean you cannot access your app on a Roku device when purchased directly from the provider?  If it is the later just purchase from the provider and activate the app on your Roku device.  I always prefer to purchase directly from the provider.

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi jgarlanf8,

    Thanks for posting in the Roku Community!

    I understand that you are inquiring about your MHZ Choice channel promos, We recommend contacting MHZ Choice directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries including channel promos. Many channels on Roku are developed and maintained by the channel provider themselves.

    To learn more about great offers on Roku products, plus free trials and special offers from streaming channels. You can visit our Roku official website: Roku player deals and special offers | Roku

    If you have any further questions, please don't hesitate to contact us again.


    Best regards,
    Mary