Cannot Open Motortrend Subscription
I paid Motortrend through their website. I downloaded the app, both from the Roku Store and from within the Roku app on my devices. All I get for my $4.99 is a black screen with their name on it. For...
Forum Discussion
Hey neals49
We do apologize for the inconvenience this has caused you.
If you haven't tried yet, I'd recommend starting with StreamerUser's suggestion above.
However, if the problem continues, we suggest reaching out to the channel's customer support team to report the issue and get help. Channels on Roku are developed and maintained by the channel developer themselves. In that case, there's likely an issue within that specific channel that needs to be addressed with an update from them.
All the best,
Kariza
Have tried all ideas on that I have found online...
I guess its all about money and poor quality, There is enough of us idiots to keep paying for poor service.
I guess the actual fix is cancel and move on...
Neal,
Here it is December and I just purchased this subscription for my husband unknowingly it had these issues and well guess what it still doesn’t work. Looks like I’ll be canceling my service as well.
Thanks for the post.
For more information about that channel's features and functionality, you'll want to contact Motortrend support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Thanks,
DannyThe problem is there are two apps for Motortrend. There is Motortrend+ and Motortrend On Demand. Roku has the Motortrend On Demamd app. Anyone who signed up using Apple or Google has the Motortrend+ app.
However, the subscription info is not being shared between the apps even though same login works.
