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rpherbst's avatar
rpherbst
Newbie
4 years ago

Cannot deactivate annoying voice assistant

A loud and distracting female voice announces every process between the remote and the TV.  I can't find any way to exit it. If there is a command to do that, I would appreciate knowing it.

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      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        rpherbst--

        A feature called Screen Reader (renamed from Audio Guide in Roku version 10.5) announces where you are in the Roku menus for the benefit of the visually impaired. At some point you may have hit the * key four times in a short period of time. This is a shortcut that toggles the Screen Reader / Audio Guide feature on and off, so four quick presses of the * key should toggle the this feature back off.

        To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi white2,

    Welcome to the Roku Community!

    We will be more than happy to assist you further with this concern that you have. Please go to Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled.

    If you need anything else, please let us know.

    All the best,

    John