Forum Discussion

AppleCorr's avatar
AppleCorr
Reel Rookie
11 months ago

Cannot add Peacock to my Roku TV

Hi everyone. I have a TCL Roku TV and while the Peacock channel is available in the streaming store, whenever I try to add it I get an error that just says "Could not add Peacock TV". I've been able to add this channel in the past so I know it's possible. Any ideas? Thanks! 

4 Replies

  • andyross's avatar
    andyross
    Roku Guru
    11 months ago

    How old is the TV? It's not unusual for apps to drop support for older hardware.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        11 months ago

        Greetings Community users,

        Thanks for letting us know about this issue you're running into when trying to add the Peacock TV. If you're still seeing the issue, we would recommend starting with a system restart by navigating to Settings > System > Power (if available) > System restart. 

        If the problem persists, please report back here along with the serial number of the affected devices.

        Thanks,
        Rey