Forum Discussion

Colinr's avatar
Colinr
Reel Rookie
9 months ago

Can’t replay Emmerdale catchups

Up until yesterday I was able to replay past episodes of Emmerdale, now I can’t. I can replay other soaps but not Emmerdale. 

    • Colinr's avatar
      Colinr
      Reel Rookie
      9 months ago

      Hi Bella. No, it’s still the same. I’ve messaged ITVx, and they have said there is a problem their end and they are working on it. 

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      9 months ago

      Hi, Colinr!

      Thanks for posting here in the Roku Community.

      We appreciate you sharing your resolution by contacting the channel provider for further assistance since they manage and maintain their app on the Roku streaming platform independently. 

      In the meantime, you may highlight the channel tile of the affected app and press the star (*) button on your remote to update it. 

      We hope it gets sorted out soon so you can get back on streaming now.

      Best regards,
      Carly

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      9 months ago

      Welcome to the Roku Community, Bella10!

      We appreciate your first post and would be happy to help you contact the right support regarding your concern. 

      Since this is an isolated case within the ITVX app, we highly recommend directly contacting their Support team for further assistance. You may reach them here: ITVX Support

      Hope this helps!

      Best regards,
      Carly