Forum Discussion

astridmp's avatar
astridmp
Newbie
2 years ago

Can’t find discovery + in Norway

I just moved from Mexico to Norway and I have with me my Roku 3920x, I’m trying to add the discovery + channel but I can’t find it. I checked discovery+ help center and this model is meant to be supported. 

Is there a way I can get it to work?

Thanks for the help

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    astridmp- When you set up a Roku account it gets "branded" with your country or region.  Channels may only be set up to distribute programming to certain regions due to licensing or other issues.

    Your original Mexican account may limit your ability to receive programming in other regions.

    The way to get your Roku set to a different region is to do a factory reset and set it up all over again, this time linking it to a new Roku account (using a different email address) which will be branded with your new location..