Can’t find 4k spotlight channel
I do not see 4k spotlight channel listed on my Home Screen and it does not come up when I search to add it. Any ideas as to why or how I can get it added? Thanks.
Forum Discussion
18 Replies
Replies have been turned off for this discussion
This channel?
https://channelstore.roku.com/details/668fe23924b9ccd6c9c4071892a35b69/4k-spotlight
That is a link to the US channel store. If you are not in the US, that link may not work for you.
I clicked on that link on my phone and it comes up that it’s installed?? I don’t understand what’s going on.
Hi Net-Net,
Thanks for the post.
I'd be happy to take a closer look at this issue to see what's going on. The channel might be added during the activation process or added from the website. We suggest you update your Roku device and see if it helps. Follow the instructions below to manually check for software and channel updates.
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System
- Select System update
- Select Check Now to manually check for updates
If you are still having an issue after following the update, please provide your Roku device's serial number and let us know what region you are located in so we can assist further.
For reference, you can visit our support page: How to add channels to your Roku streaming device.
Regards,
Nimfa
I am having the exact same issue
