I’ve logged into my Roku on IPad. Followed all prompts. But it will not load the app.
When I select to ad Peacock app it takes me right back to the beginning of the add process.
And I have an active Peacock account.
Hi OldAgWho,
Greetings from the Roku Community!
We see that you're experiencing difficulties adding the Peacock channel to your Roku TV, and we're here to assist you.
In most cases, a system restart helps. Using your Roku remote, navigate to Settings > System > Power > System restart.
We hope this helps!
Regards,
Rey
This suggestion did not help. When I’m on the Roku site to add a channel, I follow the prompts but the site never takes me to page that has button to add channel.
The Roku site has me on an endless loop that just takes me back to first page to add a channel. I agree to all prompts but never get to actual page to add Peacock.
Thank you for the update and for providing additional details. Have you attempted to use a different web browser to access this and see if that resolves the issue? Additionally, you can try adding other channels to see if that results in the same issue.
If the problem persists, report back here and we'll take a closer look into this.
In the meantime, you can check for a workaround here on our support page on how to add apps to your Roku streaming device.
Thanks,
Rey
