Buzzr channel in the Live TV guide is off schedule
I have noticed since yesterday that the Roku Channel is having serious problems broadcasting the BUZZR channel, often cutting to Roku Live Guide commercials mid-program and streaming off-schedule.
Forum Discussion
6 Replies
Having same issue and it’s very frustrating. Hope someone finds a solution soon.
Yes, BUZZR has been unwatchable all week. Randomly jumping between shows. Snippets of game shows not listed on the guide for that time slot. Commercials coming on in the middle of the show and returning from commercial to a different part of the episode or a different show altogether. Seems like it started with the "Lost and Found" promotion
Hey, AWP605
Thanks for reaching out to us.
We understand that the Live TV Guide on the Buzzr channel is off-schedule and would like to gather information about it.
- Could you provide troubleshooting steps that you have tried so far?
- Can you share when you encountered this issue?
- Are there other Live TV channels that your device is having the same issue with?
- A photo of this schedule would be helpful.
Looking forward to your response
Roku Community Team
Hello, RokuFelipB
Here's a few things regarding the issue:- As far as I'm concerned, the problem is on Roku Channel's side, so I cannot directly troubleshoot it.
- Adding to the first bullet, I'd like to clarify that the schedule seen in the Live TV Guide is the correct one. The crux of the issue has to do with the live stream of the channel. For example, at this time of writing, the program Match Game should be seen on the channel, but other shows appear to spontaneously switch over at random, with the correct programming stream being briefly shown before another stream switches it over. Interestingly enough, the captions are correctly displayed depending on the program shown, which further hints that it's a livestream issue.
- I noticed this issue yesterday, but I haven't seen the channel in a while, so it may have been in this state for longer.
- I cannot provide feedback regarding other channels at the moment, unfortunately.
- Attached is a picture of the program What's My Line being shown in the channel, with the correct schedule being displayed:
.
Thanks for the extra details, AWP605!
We'll pass your concern along to the team so they can further check this out. Appreciate your help in reporting this. We'll circle back if we have updates on this!
Stay tuned!
Roku Community Team
I am experiencing the same issue.
