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Apprehensive's avatar
Apprehensive
Reel Rookie
2 years ago

BritBox on Roku has Commercials now?

Feb 8th 2024 - I'm enjoying Britbox that I subscribed to through Roku. Last night I'm engaged in "Line of Duty" when for the 1st time my viewing is interrupted with commercials!!!! I was furious!!! I see if you subscribe to BritBox direct and use the BritBox BBC app there are NO Commercials. I will cancel my subscription at the end of the 1 year term in August and renew directly with BritBox. 

Any ideas on how to stop these commercials, and/or why they are appearing with no warning or option to opt out of subscription? What gives ROKU?

1 Reply

  • Apprehensive's avatar
    Apprehensive
    Reel Rookie
    2 years ago

    OK, so this is embarrassing. Time for a little humility. I selected to watch my show via the Roku logo vs the Britbox logo. If you do it that way, you get commercials. I got turned around, as the show had completely disappeared from "continue watching" or any other heading. I had to "search", then have to be careful which way you select to watch. -- Confusing to say the least...

     

    Alrighty then, hope this is helpful to anyone that this may have happened to LOL

    Cheers - 'till next time