Forum Discussion
bdboston
3 years agoNewbie
Hello! I am trying to access it the way I've been doing so all along: Turn tv on; Roku starts up (with the jumping 'O' ;-); with the remote control I navigate over to the BritBox icon; click 'Ok'; BritBox opens to the main screen - where I am asked to sign in. Before last Wed. I never had to sign in each time I activated BritBox.
RokuKarla
3 years agoRetired Moderator
Hello bdboston
Thanks for reaching out here in the Community!
Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Britbox support to report the issue and for further help. They can resolve the error you are having with channel authentication.
You can reach Britbox support here
Regards,
Karla