Forum Discussion

Gsquires92's avatar
Gsquires92
Newbie
4 years ago
Solved

Bought peacock through Roku can’t watch peacock on website

My peacock subscription is through Roku. But when I go to peacock online (on my computer) it says they can’t find my account? Anyone else having issues?

  • makaiguy's avatar
    makaiguy
    4 years ago

    Premium subscriptions purchased through 3rd party systems like Roku, Amazon, Hulu, etc, are typically only viewable via the service through which you subscribed. In Roku's case, many premiums purchased through Roku are viewed via The Roku Channel (edited to add) ONLY WHEN USING A ROKU DEVICE OR TV.

    If you want to view on all platforms supported by that channel you typically must subscribe directly with the channel via its web page then use its dedicated app for each platform, authenticating via your channel account.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    4 years ago

    Premium subscriptions purchased through 3rd party systems like Roku, Amazon, Hulu, etc, are typically only viewable via the service through which you subscribed. In Roku's case, many premiums purchased through Roku are viewed via The Roku Channel (edited to add) ONLY WHEN USING A ROKU DEVICE OR TV.

    If you want to view on all platforms supported by that channel you typically must subscribe directly with the channel via its web page then use its dedicated app for each platform, authenticating via your channel account.