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- RokuEuniceLRetired Moderator
Hi dlmartinfls713,
Greetings from the Roku Community!
We're glad to assist you with your inquiry. Please try to restart your network router to refresh the connection. A high-speed Internet connection will help ensure the highest quality video. You can also restart your system and update the software on your Roku device to see if it fixes the issue.
Let us know how it goes, and we'll be glad to further assist you.
Kind regards,
Eunice