Forum Discussion

cheez's avatar
cheez
Newbie
2 years ago
Solved

Blank screen on the This Old House Insider live stream?

I've tried the usual fixes. Uninstall and reinstall the app, clear cache. Nothing seems to work.

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hi! cheez,

    Thanks for reaching out to the Roku Community!

    We're really sorry to hear that you are having issues right now with the Old House Insider live stream channel. If you've gone through troubleshooting steps and confirmed that your Roku device is up to date and all other channels are working normally, we’ll need to get you in touch with the channel publisher directly for further assistance here. Please contact them directly to follow up and let them know what troubleshooting steps you've already attempted with us.

    Please keep us posted what you find out and will be more than happy to continue assisting you further. We look forward to hearing back from you.

    Thanks,

    Arjiemar

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    Hi! cheez,

    Thanks for reaching out to the Roku Community!

    We're really sorry to hear that you are having issues right now with the Old House Insider live stream channel. If you've gone through troubleshooting steps and confirmed that your Roku device is up to date and all other channels are working normally, we’ll need to get you in touch with the channel publisher directly for further assistance here. Please contact them directly to follow up and let them know what troubleshooting steps you've already attempted with us.

    Please keep us posted what you find out and will be more than happy to continue assisting you further. We look forward to hearing back from you.

    Thanks,

    Arjiemar