abreen1228
2 years agoReel Rookie
Black Screen and Not Loading Content
So our Roku used to work seamlessly but for the past few months it will go in and out of this fit. For example, our YouTube TV app will load and you can hear all the sound but it’s a black screen. We...
- 2 years ago
Hi abreen1228
Thank you for keeping us posted!
Since you have performed a factory reset, you may need to connect your Roku remote again to your Roku device. To do this, press the pairing button located in the battery compartment of your Roku voice remote. For more detailed information, check out this support article: How to set up your Roku voice remote
Let us know about what you find out.
All the best,
Kash