Forum Discussion

rnelson0409's avatar
rnelson0409
Newbie
2 years ago

Bentkey app crashes when going to continue watching section

I downloaded the bentkey app, and I was able to log in just fine. I can view shows on the platform, but when I scroll down to go to the section where it has the stuff I've already started watching an...
app playback
renojim's avatar
renojim
Community Streaming Expert
2 years ago

I can't give you a good answer, but generally when a channel/app unexpectedly closes to the Home Screen there's a bug in the code causing it to crash.  It's something the developer has to look into.  Try contacting them at:

support@bentkey.com

One more thing, make sure that when you remove it and add it again you perform a "System restart" from Settings->System or Settings->System->Power, as appropriate, after your remove it and before you add it again.