Forum Discussion
It doesn’t move on from the code screen… it tell you to activate from a device with the code, after you do it tells you to go back to your tv, that you are now connected… but the screen never leaves the screen with the code… your only option is to refresh, which just gives you another code…
Hello AnnieBQ
Thanks for the post.
Have you tried the suggestion posted by Anonymous above? If yes and the issue persists, please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to the channel provider's customer support directly to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.
We appreciate your understanding.
All the best,
Kariza
- AnnieBQ3 years agoReel Rookie
Yes, I tried this steps yesterday and the same thing happened… very disappointing as my son has become a huge soccer fan and wanted a way to access the most games- especially PSG
- Law_Hawg3 years agoNewbie
I have the BeIN sports connect app downloaded on several Roku devices in my house. When I log into the app, it does not show the tv guide so that one can watch live games.
I also have the app on my iPhone, and the app’s tv guide appears on there and I’m able to watch games.
Can anyone explain why it’s not working properly on the Roku devices?
- RokuKariza-D3 years agoRetired Moderator
Hi Law_Hawg
I hope you're doing well.
Could you tell us more about the issue you're experiencing? Have you tried any troubleshooting steps? Please let us know. We'd like to know more about how we can help.
All the best,
Kariza