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dbizzzz's avatar
dbizzzz
Newbie
8 months ago

BBC Iplayer not working on Model 4800X - Roku Ultra ID FY-164-877

Hi,

 

Any update on this, a possible workaround perhaps ?

Seems that at one time Roku Ultra did work using iPlayer, so it is more than capable. I live and use the device in the UK and have a TV licence.

The permanent fix seems to be BBC iPlayer and Roku coming to an agreement, but whilst we wait I'd like to find a workaround, must be a dev setting on Roku or ansideloaded app of iPlayer not reliant on device specific ID ...

app playback

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    8 months ago

    Welcome, dbizzzz.

    Thanks for flagging this issue. We'd like to help with the issue you're encountering with BBC iPlayer, which is not working with your Roku Ultra. 

    Before proceeding, please supply the information below for better visibility. 

    • When did you start noticing this issue?
    • What error message are you seeing when trying to access this channel? 
    • What is the latest software version of your Roku Ultra? 

    We would appreciate it if you could provide us with all these details so we can better understand the issue. 

    Thanks,
    Emman