Forum Discussion
Hi I am in the UK, I bought my 3940EU - Roku Express 4K in the UK, Serial Number X01600876HNK, Software version 12.0.0 , Build 4184-CR
I Cannot find ANY uk channels BBC iPlayer, Channel 4, ITVx etc etc
Looks like it thinks Im in the US and only accepts Zip Code for location.
Torchytbb is there a chance you created your Roku user account when you were somewhere other than the UK, or were you using a VPN when you created it? That would explain the lack of UK channels in the channel store. The user account must be created from a computer within the desired country, as well as your IP address matching the address range assigned to your country.
If your user account is based in some other location than your desired country, then you need to create a new user account following the requirements I listed above. Roku will not reassign a locale to an existing user account.