Forum Discussion
Hi JayDee105,
Thanks for reaching out to the Roku Community.
We'd like to check into this further. Does the Roku account link to the Roku device created in your region? You'll need to make sure to set up and activate the Roku Express in the United Kingdom, as setting it up in a different region will cause issues with the channel store.
We can help you check this information. Can you provide the serial number of your Roku Express? You can get this from Settings > System > About. I'll be able to assist you further from there.
We'll be waiting for your response.
Regards,
Nimfa
Can you please help me to set up my USA Roku in the UK. i'm not able to get any UK apps such as BBCiplayer, itvx. 4, 5
The serial no of my Roku device is YH00FG532384.
Thank you
Gavin Kidd
- atc980923 years agoCommunity Streaming Expert
Beans1 First, if your Roku user account was created when you were somewhere other than in the UK, you're likely not going to be able to add UK specific channels on your Roku. Also, providers such as the BBC restrict the specific model numbers their channel can be installed on. If you don't have a UK approved model, there's no way to add the channel in that case.
For BBC, here's a web page that outlines the Roku boxes that are supported.