Forum Discussion

Scooter61's avatar
Scooter61
Reel Rookie
3 months ago

Babylon 5 not playing at all help

I was watching Bayblon5 and just finished watching season two episode 15.  I went to start episode 16 and hit watch now and the screen went blank.  Nothing comes up.  I got out and tried again with another episode same thing.  Even went to a different season something.  Heck even went back to the episode I had just watched and the same thing.  Can someone explain this to me?

6 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    I can't explain it, but when strange things like that happen try a System restart found under Settings->System or Settings->System->Power (depending on your model).

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Scooter61 

    got your point that you're having trouble with episode playback. Have you tried restarting your Roku device? Please follow @renojim's steps. This should help resolve the issue. If it still doesn’t work, let us know, and we’ll investigate further.

    Roku Community Team

     

    • Scooter61's avatar
      Scooter61
      Reel Rookie

      Problem is it is Roku tv, so it’s the app on the Tv itself I’m using.  I can always try unplugging the tv I guess.

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator

        Scooter61 

        Thanks for replying! Which app do you use to watch this show? Are all the other apps having this issue?

        Thanks again!

        Roku Community team