Forum Discussion

lotr415's avatar
lotr415
Newbie
4 years ago
Solved

audio description of Apple iTunes content non existent on Roku TV

Let me start by saying that I absolutely LOVE my new Roku TV. The voice program and audio description features are miles better than the others I have had experience with. However, I am very upset wi...
app playback
  • makaiguy's avatar
    makaiguy
    4 years ago

    Wrong language or verbal description of action on screen when watching program
    Some programs contain multiple audio tracks that can be selected, such as different languages or verbal action descriptions for the visually impaired.

    The Roku default method of accessing your choice of audio track is to press the * key on your Roku remote while viewing the program and examining the options presented.

    But more and more channels are not using the Roku default but substituting their own method of access -- I'm guessing this is so they will have consistent controls with versions of their app running on platforms other than Roku. Often these options are accessed by pressing the up and/or down cursor control keys while viewing the program to pop the channel's own control options on the screen.

makaiguy's avatar
makaiguy
Community Streaming Expert
4 years ago

Wrong language or verbal description of action on screen when watching program
Some programs contain multiple audio tracks that can be selected, such as different languages or verbal action descriptions for the visually impaired.

The Roku default method of accessing your choice of audio track is to press the * key on your Roku remote while viewing the program and examining the options presented.

But more and more channels are not using the Roku default but substituting their own method of access -- I'm guessing this is so they will have consistent controls with versions of their app running on platforms other than Roku. Often these options are accessed by pressing the up and/or down cursor control keys while viewing the program to pop the channel's own control options on the screen.

  • RokuMaryEF's avatar
    RokuMaryEF
    Community Moderator
    8 months ago

    Hi Community Users,

    We are locking this thread because the information may need to be updated.

    If you are still experiencing issues related to the original topic, here are a few steps you can take:

    1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

    2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!

    We are here to help.

    Thank you,
    The Roku Community Team