Forum Discussion
I purchased a Roku Ultra this summer (2020). I'd previously bought a few Roku Premiers and have had no issues so far. I'm embarrassed to admit that I paid extra for the Lost Remote Finder functionality (about $60 extra since the other features weren't huge selling points for me). That feature never worked out-of-the-box and now I'm also having horrible choppy audio. It happens on the home screen when navigating and anytime I try to stream shows or movies.
I have found that Settings -> System -> Restart will fix the issue. It's not ideal. Hopefully a future update will resolve this.
I have the same issue with both of my Ultras. I have to go into the menu and restart. One is a wired connection directly to my Spectrum router and the other is a wireless connection which is good. I just bought these in September so I am not a happy camper.
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