Forum Discussion

TDolch's avatar
TDolch
Reel Rookie
3 months ago

Aps no longer work on the TV

The only one that still works is You Tube. All of the other no longer work . Is there a way to fix it ??

9 Replies

  • Didnt even think about updating the TV which I did and now it works fine.

  • CSue's avatar
    CSue
    Reel Rookie

    Apps not working, except Prime.  How to resolve without updating tv?

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator

      Hey, CSue.

      Thanks for chiming in!

      Could you let us know what specific steps have you taken so far? Also, try restarting the Roku device, and here are other steps below:

      1. Press Home on your Roku remote
      2. Scroll and select Settings
      3. Select System
      4. Select Power. If you do not see a Power submenu, skip to the next step.
      5. Select System restart

      Let us know if that works for you!

      Roku Community Team

      • CSue's avatar
        CSue
        Reel Rookie

        Needed this. Thank you! 

    • TDolch's avatar
      TDolch
      Reel Rookie

      The only way I was able to resolve my issue is to do the updates to the that once I did that everything was working like it should nothing got affected.

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator

        Hey, TDolch.

        Thanks for sharing it here!

        We're glad that you're now back on track. If you encounter the issue again, feel free to let us know so we can explore more troubleshooting options!

        Happy Streaming!💜

        Roku Community Team