Apps keeps crashing and returning to Home screen

RokuRiamie-D
Community Moderator
6 months ago
Welcome Damianism,

We appreciate you for letting us know that you are having trouble with your applications crashing back to the Roku home screen. We would like to investigate the issue further.

Please provide us with the following:

Does it happen from all apps?

Does it happen during streaming or when you launch the app?

When did this issue start?

In the meantime, we recommend you try the following:

Check Wi-Fi Connection:

Press Home on your Roku remote

Scroll and select Settings

Select Network

Select Check connection

Restart your Roku device by going to: Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

For more help, please visit our Roku support article: Issues playing shows and movies on your Roku device.

Please keep us posted.

Cheers,
Roku Community Team
- Smiley4
  Reel Rookie
  4 months ago
  I'm also having the same issue. I have done all the steps listed above from other users. And still nothing has changed. My device is useless now. My P101x is plugged into the wall. I changed my HDMI cord.
  - RokuJohnB
    Community Moderator
    4 months ago
    Hi Smiley4,
    
    Welcome!
    
    Thanks for reaching out to us about this issue. We'd like to take a closer look at this concern.
    
    When did the issue start?
    
    Can you share what troubleshooting steps you've tried so far?
    
    Can't wait to hear back from you!
    
    Thanks,
    Roku Community Team

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Apps keeps crashing and returning to Home screen

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