Forum Discussion

TamarG's avatar
TamarG
Channel Surfer
3 years ago
Solved

AppleTV won't play "Video Not Available"

For several weeks, AppleTV on our Roku will not actually play anything. (Note that it previously worked fine; this started randomly.) When we try to watch something, we get the spinner for a little ...
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    TamarG 

    Thanks for the post.

    A Community user reported that they were able to resolve the issue by changing the audio settings on the Roku in Settings > Audio > HDMI and switching from "Auto detect" to "PCM-Stereo". Have you tried that troubleshooting step to see if that helps with what you are experiencing?

    Please keep us posted what you find out and we will be able to assist you further.


    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

TamarG 

Thanks for the post.

A Community user reported that they were able to resolve the issue by changing the audio settings on the Roku in Settings > Audio > HDMI and switching from "Auto detect" to "PCM-Stereo". Have you tried that troubleshooting step to see if that helps with what you are experiencing?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Jeljo's avatar
Jeljo
Newbie
2 years ago

I’ve been having this same issue with trying to stream Apple TV on Roku, and changing the audio settings from Auto to Stereo resolved the issue for me. Thank you for the post!