AppleTV app is not available on Roku TV and in the region
Today my Apple TV App in my Hisense Roku TV 43, Hisense Model 7Series-43 Hardware ID G221X decided that I was in an unsupported region. I have done everything from removing the app to a factory reset, and when I reinstall and update everything back I get the famous message "Unsupported Region Apple TV is not available in your current country or region. Try signing in." I try signing in and it goes back to the same message. Every other tv, computer, and cellphone in my house works just fine, it seems that the problem is specific to the Hisense Roku TV 43 I have in my bedroom.
Hi joejohnh HykerD robwatk,
Thanks for keeping us in the loop!
It looks like this error might be popping up because of the IP address that the Apple TV app is picking up. You might want to reach out to Apple TV support for help with this.
If you’d like to double-check your IP, you can do so by visiting whatismyip.com.
Hope this helps!
Roku Community Team
