Forum Discussion

Alikhat's avatar
Alikhat
Channel Surfer
2 months ago

Apple TV app Will Not Load On My Roku

I've had Apple TV+ on my Roku for three years. All of a sudden it's no longer working. It started loading laboriously, then just stopped and gave me an error message that my system didn't have enough memory to load the app.

 I hadn't added or changed anything. I tried deleting and reinstalling the app. But it just starts to load, then stops and gives me this error message. Every other app works fine, just not the Apple TV one. I haven't found any thread addressing this specific issue. How do I fix this?

App availability

4 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 months ago

    Apple doesn't support every Roku device. What model Roku do you have? From the Apple support page, here are the only supported Roku devices:

    • Roku Smart Soundbar 9100X
    • Roku 4K TV A000X, C000X, 6000X, 7000X
    • Roku TV 8000X, D000X
    • Roku Smart Soundbar 9101X, 9102X
    • Roku Express 3900X, 3930X
    • Roku Express+ 3910X, 3931X
    • Roku HD 3932X
    • Roku Streaming Stick 3600X, 3800X
    • Roku Streaming Stick+ 3810X, 3811X
    • Roku Premiere 3920X, 4620X
    • Roku Premiere+ 3921X, 4630X
    • Roku Ultra 4640X, 4660X, 4661X, 4670X, 4800X
    • Roku Ultra LT 4662X
    • Roku 2 4210X, 4205X
    • Roku 3 4200X, 4230X
    • Also some Onn Roku TVs
    • Alikhat's avatar
      Alikhat
      Channel Surfer
      2 months ago

      Roku 2 4205X.

       And it was supporting it fine up until the day before yesterday.

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        2 months ago

        Technically that is still a supported player, but real world it's now over ten years old and might simply become unreliable. My 2 XS (3100) was useless within 5 years of release, not because it was that bad but that the app developers were writing the apps for the newest hardware and didn't want to support older devices. I'm actually a little surprised Roku hasn't moved that player into the legacy list (no longer supported) as the newest devices are so much more capable. Your version of the Roku 2 and the Roku 3 from the same timeframe were outstanding devices at their time, but they are really lacking for the latest version of apps and service providers. The Roku Express 4K+ will run circles around players that old, and it's on sale right now for $35.