Forum Discussion

islandalan's avatar
islandalan
Channel Surfer
3 years ago

Apple TV app network unavailable error

I have several Roku TVs and the Apple TV has suddenly stopped working. I now get "Network Unavailable" errors on every device. Apple TV works fine on my iPad and laptop. I have updated drivers on all...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

islandalan

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

In addition, have you tried signing out of the Apple TV channel and then signing back in again to see if that helps the issue you are experiencing?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

  • Klg5283's avatar
    Klg5283
    Newbie
    3 years ago

    I’m having the same issue and removing the Apple TV app and restarting the Roku doesn’t fix the issue. All my other apps work just fine so it’s not a connectivity issue

  • SusanBrand's avatar
    SusanBrand
    Newbie
    3 years ago

    Happening to me as well. Was in the middle of watching. Tried all the things including Audio trick. Not working.

  • islandalan's avatar
    islandalan
    Channel Surfer
    3 years ago

    I did all of those things, but got the same results. As it turned out, while testing I discovered that several other apps were having this same issue (Hulu, HBO MAX, Vudu). Again, on any other device connectivity to these services worked normally. Interestingly, one day after posting this message, all of the apps starting working on all of my Roku TVs. No idea...