Forum Discussion

Thaum2u's avatar
Thaum2u
Channel Surfer
7 months ago
Solved

Apple TV+ app is not appearing on the home screen.

I just started my three month free Apple TV+ trial on my brand new Roku Streambar SE, and the Apple TV app is not in my list of Apps. I go to add it and it does not give me that option. I think it thinks I have the App already installed, but yet it doesn't show in my installed apps.  The only way I can watch Apple TV on my new Roku is to search for it, then select it in the result. Does anyone know how I can fix this?

 

  • Thaum2u 

    There are some channels/apps that are not showing up on the Home Screen when installed from the online Streaming Store. (I think just a little bug or account syncing issue).  You can try removing it, then perform a Search for it from the device to install it. (should show up on Home Screen with this method).

    To Remove the channel from your device (since you can't see it), using your Roku remote, press Home 3x, Up 2x, then left, right, left, right, left.  Scroll down the list and see if you find AppleTV, then select "Remove".

    I would then perform a System Restart to clear out any corruption before installing it again from the Search feature on the device. (Settings/System/Power/System Restart).

9 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Thaum2u 

    There are some channels/apps that are not showing up on the Home Screen when installed from the online Streaming Store. (I think just a little bug or account syncing issue).  You can try removing it, then perform a Search for it from the device to install it. (should show up on Home Screen with this method).

    To Remove the channel from your device (since you can't see it), using your Roku remote, press Home 3x, Up 2x, then left, right, left, right, left.  Scroll down the list and see if you find AppleTV, then select "Remove".

    I would then perform a System Restart to clear out any corruption before installing it again from the Search feature on the device. (Settings/System/Power/System Restart).

    • Thaum2u's avatar
      Thaum2u
      Channel Surfer

      Thanks for the super-clear and precise instructions! Worked like a charm! Thanks so much! Happy Thanksgiving!

      • Thaum2u's avatar
        Thaum2u
        Channel Surfer

        Heh!  Stupid me!  Although I'm glad to have learned how to delete an App that isn't showing up, there is actually a button on the remote for Apple TV+.

    • BlairArmstrong's avatar
      BlairArmstrong
      Newbie

      Thank you! Easy and concise instructions! Worked perfectly! Thanks so much! 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi, BlairArmstrong 

        Welcome to the Roku Community.

        I appreciate your confirmation that the suggestions in this thread worked for you. Engaging in the Roku Community is encouraged, as it helps other users find solutions to similar concerns.

        If you need further assistance, feel free to let us know or post a new thread here in the Roku Community. I'm here to help.

        Thanks,
        The Roku Community Team.

      • Thaum2u's avatar
        Thaum2u
        Channel Surfer

        What did not work?  We need details!