Forum Discussion
Hi, Blackmagicmage.
Thanks for keeping us informed and for the photos for reference.
Since you've already set this as your screensaver, you won't be able to open this app. Can you please try to find this screensaver under Settings > Themes > Screensaver and confirm the green check mark is there?
If you want this added back to your Home screen's channel lineup, we suggest removing/deleting this screensaver, adding this back, and setting this as your current screensaver.
Furthermore, since you've mentioned about having issues with your current screensaver, could you please tell us more about it?
We anticipate your update.
Best regards,
Carly
Well for starters when it goes to screen saver mode it does it for all of 5 seconds and you can have your hand off the remote entirely when it happens. It will click videos on/off by itself now too. This has been since the new update. Also the location of the screensaver shouldn't be the lower right hand side of my screen as I've had this app before and always it's centered on the screen
- RokuCarly2 years agoCommunity Moderator
Thank you for letting us know about this. Here are some suggestions you can try:
- Plug in the affected Roku device to a different TV to see if the screensaver's display issue persists. You may also try different HDMI ports on your TV.
- Troubleshoot your remote by following the steps provided in this support article under the category of Troubleshoot your Roku simple remote: How to fix your Roku simple remote that is not working
Keep us posted on how it goes.
Best regards,
Carly