Forum Discussion

Ewing's avatar
Ewing
Channel Surfer
8 months ago
Solved

Antenna (OTA) Channel disappeared

I did a factory reset as well. IT DID NOT HELP. My local channels are still gone. Time is money, and I've spent more valuable hours trying to fix this issue than the TV (brand new) was even worth.

If this issue isn't resolved by the time I go to bed tonight, I'll spend tomorrow packing it up and returning to the place where I bought it. 

This is positively ridiculous. Now I realize why left this TV in my cart for 3 days before purchasing. I had doubts. But we're all going in repeated circles here having to change one thing, then another, then resetting another option, and quite frankly, it's BS. I've had enough.

  • Hi, Ewing 

    Thanks for posting, and welcome to the Roku Community.

    We understand the issue you have encountered with the Over The Air Channel disappearing on your Roku TV, and we're here to help. We recommend following the steps below to scan OTA channels. 

    To access over-the-air (OTA) broadcast television on a Roku TV, you can connect an aerial antenna to the TV's Live TV input and perform a channel scan:

    1. Connect a coaxial cable from the antenna to the Roku TV's Live TV input 
    2. Turn on the Roku TV and go to Home 
    3. Select Live TV 
    4. If Live TV is not visible, go to Settings > TV inputs > Live TV > Set up input 
    5. Follow the on-screen instructions to complete the setup 
    6. Perform a channel scan

    For more information, you can visit this support article on How to set up the Antenna TV input on your Roku TV™

    We hope you find this information helpful, and keep us posted on what you find out.

    Best wishes,
    Kash

8 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Ewing 

    Thanks for posting, and welcome to the Roku Community.

    We understand the issue you have encountered with the Over The Air Channel disappearing on your Roku TV, and we're here to help. We recommend following the steps below to scan OTA channels. 

    To access over-the-air (OTA) broadcast television on a Roku TV, you can connect an aerial antenna to the TV's Live TV input and perform a channel scan:

    1. Connect a coaxial cable from the antenna to the Roku TV's Live TV input 
    2. Turn on the Roku TV and go to Home 
    3. Select Live TV 
    4. If Live TV is not visible, go to Settings > TV inputs > Live TV > Set up input 
    5. Follow the on-screen instructions to complete the setup 
    6. Perform a channel scan

    For more information, you can visit this support article on How to set up the Antenna TV input on your Roku TV™

    We hope you find this information helpful, and keep us posted on what you find out.

    Best wishes,
    Kash

    • zdm's avatar
      zdm
      Newbie

      I am experiencing the exact same problem. I follow these instructions and the local over the air channels show up immediately after the scan. However, if I exit live TV, then go back to it, my over the air channels disappear. Also, the “hide streaming channels “ prompt does not work

      • Jimjam73018's avatar
        Jimjam73018
        Reel Rookie

        I will have to try this myself. Mother in law's television i put in an antenna for her and got all of the locals but now there is nothing there except the streaming ones as well. Looks like an issue with their software.