Forum Discussion

Gigi9's avatar
Gigi9
Reel Rookie
2 years ago
Solved

Antenna Channels dissapears everytime I turn the TV Off. I have to rescan every time.

The topic explains what is happening.   I have no such box. Whenever I turn off the TV, I lose all my antenna channels, so I have to rescan for them to come back.  I have searched everywhere to resolve this.  I noticed that a guy online who addresses issue with Roku TV,  actually had a box that said Antenna Channels.  I have no such box.  Not sure if this is the problem.

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi Gigi9,

    Welcome, and thank you for posting here at the Roku Community!

    After successfully scanning channels on your antenna. You can try to change your power-on options in the settings to be prompted directly to your last watch. You can follow the steps below to fix this concern:

    1. Go to Settings.
    2. System
    3. Power
    4. Power on
    5. Set to Live TV or Last used TV input.

    Also, if you're not seeing the antenna shortcut tile on your home screen, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.
    Please keep us posted on what you find out.

    All the best,
    Janadee

  • AvsGunnar's avatar
    AvsGunnar
    2 years ago

    Gigi9 

    "I noticed that a guy online who addresses issue with Roku TV,  actually had a box that said Antenna Channels.  I have no such box.  Not sure if this is the problem."

    This "box" is actually a Home Screen Input/tile.  This Input is named "LiveTV" by default.  Go to Settings/TV Inputs/Manage Channels/[Rename] and then rename this LiveTV Input to "Antenna" (or whatever you like).

    If it still is not showing on your Home Screen, go back to Settings/TV Inputs and scroll down to "Inputs not being Used" and then select "Setup Input".  (Again, it is labeled LiveTV by default).

    Then, whenever you want to watch your Antenna/OTA/local channels, make sure you select this Home Screen Antenna Input/tile.  Do not select the LiveTV from the left side menu. (that is Streaming Channels only).

    -----

    If when you select the Antenna Input from the Home Screen you are seeing Streaming Channels listed as well, you can hide those if you wish by going into Settings/TV Input/Manage Channels/Hide Streaming Channels.

     

  • AvsGunnar's avatar
    AvsGunnar
    2 years ago

    DominusJohnson 

    The Live TV input is your Antenna/OTA input.  Rename that LiveTV input antenna (or whatever you want) and make sure to select that Antenna input tile from the Home Screen when you want to watch Antenna/OTA.

     

  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi Gigi9,

    Welcome, and thank you for posting here at the Roku Community!

    After successfully scanning channels on your antenna. You can try to change your power-on options in the settings to be prompted directly to your last watch. You can follow the steps below to fix this concern:

    1. Go to Settings.
    2. System
    3. Power
    4. Power on
    5. Set to Live TV or Last used TV input.

    Also, if you're not seeing the antenna shortcut tile on your home screen, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.
    Please keep us posted on what you find out.

    All the best,
    Janadee

    • Gigi9's avatar
      Gigi9
      Reel Rookie
      2 years ago

      Thank you,  It's working now.  

    • Trussell3's avatar
      Trussell3
      Newbie
      2 years ago

      I've done this multiple times. Still, when I leave the Live TV app and come back I have to rescan every time. 

       

      • edroksense's avatar
        edroksense
        Roku Guru
        2 years ago

        When you turn on the tv sometimes it takes time for the tv to search for the channel last seen. What you can do is move to other channel to search for available channel. After trying this procedure and it did not work then rescan for channels. Unless you always move antenna orientation then tv takes time to search.

        The best is to connect your tv to internet wifi or cable.

  • edroksense's avatar
    edroksense
    Roku Guru
    2 years ago

    Provide two antennas at different locations and orientations. Switch the antenna if the other antenna is not working or no signal is coming. I suggest flat ( 4" x 6" ) hd antenna one indoor taped to the window glass and one outdoor free from obstruction, provide coaxial cable if needed. You need not scan every time and do not change the location of antenna after you found the best signal coming to live tv.

    The best location is facing to the location of tv tower - search online where is it at your location.

     

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    Gigi9 

    "I noticed that a guy online who addresses issue with Roku TV,  actually had a box that said Antenna Channels.  I have no such box.  Not sure if this is the problem."

    This "box" is actually a Home Screen Input/tile.  This Input is named "LiveTV" by default.  Go to Settings/TV Inputs/Manage Channels/[Rename] and then rename this LiveTV Input to "Antenna" (or whatever you like).

    If it still is not showing on your Home Screen, go back to Settings/TV Inputs and scroll down to "Inputs not being Used" and then select "Setup Input".  (Again, it is labeled LiveTV by default).

    Then, whenever you want to watch your Antenna/OTA/local channels, make sure you select this Home Screen Antenna Input/tile.  Do not select the LiveTV from the left side menu. (that is Streaming Channels only).

    -----

    If when you select the Antenna Input from the Home Screen you are seeing Streaming Channels listed as well, you can hide those if you wish by going into Settings/TV Input/Manage Channels/Hide Streaming Channels.

     

    • Gigi9's avatar
      Gigi9
      Reel Rookie
      2 years ago

      Thank you.  It seems to be working now.

  • dd2019's avatar
    dd2019
    Channel Surfer
    2 years ago

    I'm still having this problem. And I never had it before. My local channels were always listed right before my streaming channels. Which, once I scan my local channels are listed in the guide with my streaming channels. Now, all of the sudden, they disappear every time I hit the home button or leave live tv. Renaming inputs and multiple antennas and changing power on options none of that was necessary a few weeks ago. This is so odd. Very frustrating. I don't even have to power off, I just hit home and then go back into live tv and my local antenna channels are gone again. What on earth is happening?? 

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      Thanks for the post, dd2019!

      We'd like to see more about what's going on here, and we appreciate the detailed information about it.

      In order to further look into it, We'll need your help. Could you please provide us with the details below?

      • Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
      • tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
      • steps to reproduce the issue you are seeing
      • errors that you are experiencing on screen.
      • Can you provide a video or screenshot of the issue you're experiencing?

      This information will help our team take a closer look into this.

      Please keep us updated!

      Thanks,

      Rey

      • Zonexero's avatar
        Zonexero
        Roku Guru
        2 years ago

        There is a new issue that has been persisting with the Live TV Guide for over a week now.  Whenever you go to the guide the selection automatically jumps over to 'catagories' column, this is definitely a bug with the last update.  It effects all Roku TVs, no matter the model, year, or whatever.  The selection needs to be fixed so that it stays on the channel grid itelf.  They way it is now is a problem considering you have to click left for the guide, then hit right to get over the channel grid, if you do not hit right you scroll through the categories quick-guide column which again is mostly flawed and utterly useless.