Another buffering problem with the stick
Hi all, new to the community. Just purchased a Streaming Stick 4K and I'm setting it up for my grandmother to use, testing out the simplicity of the experience. Generally good, I think she will be ...
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All I could suggest is trying a different Wi-Fi channel or even connecting to a 2.4GHz channel. Don't fall for the "just use Auto" nonsense. Pick a channel and stick with it until you find a good reason to change. There's plenty of apps you can use on a phone/tablet to show you which channels are the most crowded or least used. You can also try the free short HDMI extender cable that Roku offers, although I think the current sticks use the so-called "long-range Wi-Fi receiver" (a bump in the USB cable) which pretty much rules out the TV itself causing interference.
Thanks for the reply. So help me understand - is the "bump in the power cable" actually the receiver or is it just the antenna or what?
If so, Roku informing the buyers - who are expected to install the unit successfully - that this needs to be placed away from metal/wires/sources of RF interference might be helpful...
Earlier versions of the Streaming Stick had the WiFi receivers built into the stick. When the stick is plugged directly into the TV's HDMI port, the extreme proximity to the set allowed low level radiation from some sets to interfere with WiFi reception. On current Streaming Stick models, the WiFi receiver is moved outside the set and into a module in the USB cable which gets it several inches away from the HDMI port. I've not heard of there being interference problems due to proximity to the TV with these models.
