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Knightstar's avatar
3 years ago
Solved

Annoying continuous ROKU loop commercial

I was watching my normal M-F show at 10-10:30 p.m. and another 10:30-11:00 p.m.  and this ROKU commercial comes on from 10:20-10:30 then again from 10:44-11:19.  It was a nonstop loop showing the same things over and over like ROKU recommends show where the 2 hosts of the show have to hang their tongues out of their mouths while they take a picture of themselves, Weird Al commercials, Rich Eisen and Martha Stewart galore!!!  It was really ridiculous and most annoying I had to mute it let alone it ruined my 2 programs I was trying to watch.  This ridiculousness needs to be stopped.

  • Hi EROCK611 mart1058,

    Thanks for posting here in the Roku Community!

    Please be advised that Roku only transmits the channel and is not responsible for the ads and contents within an app. The respective channel is solely responsible for choosing the content and ads, and we have no control over the programming or operation of the channel. We recommend contacting the affected channel's support team to report the issue and for further help.

    In addition, Please be aware that while we can't please everyone with the displayed ads, we strive to avoid offensive images and other things that Roku users might disagree with.

    If you have any other questions or concerns, please let us know.

    All the best,

    Chel

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