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Knightstar's avatar
Knightstar
Newbie
3 years ago
Solved

Annoying continuous ROKU loop commercial

I was watching my normal M-F show at 10-10:30 p.m. and another 10:30-11:00 p.m.  and this ROKU commercial comes on from 10:20-10:30 then again from 10:44-11:19.  It was a nonstop loop showing the same things over and over like ROKU recommends show where the 2 hosts of the show have to hang their tongues out of their mouths while they take a picture of themselves, Weird Al commercials, Rich Eisen and Martha Stewart galore!!!  It was really ridiculous and most annoying I had to mute it let alone it ruined my 2 programs I was trying to watch.  This ridiculousness needs to be stopped.

  • RokuJechealR's avatar
    RokuJechealR
    3 years ago

    Hi EROCK611 mart1058,

    Thanks for posting here in the Roku Community!

    Please be advised that Roku only transmits the channel and is not responsible for the ads and contents within an app. The respective channel is solely responsible for choosing the content and ads, and we have no control over the programming or operation of the channel. We recommend contacting the affected channel's support team to report the issue and for further help.

    In addition, Please be aware that while we can't please everyone with the displayed ads, we strive to avoid offensive images and other things that Roku users might disagree with.

    If you have any other questions or concerns, please let us know.

    All the best,

    Chel

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  • FreeTV305's avatar
    FreeTV305
    Newbie
    3 years ago

     My family and I are soo tired of that weird al commercial for his movie, we can almost recite it now from memory.

    It loops and plays every commercial break and more than once during each break no less.

    Tired of it, really really tired of it.

    Put a couple more diy ads in there such as for the makers channel or some commercials about the weather.

    Just tone it down with some of these commercials and add more variety at least, but keep it age appropriate, we have seen some stuff relating to women's personal care about a certain area I won't mention here...

    • Jchirr's avatar
      Jchirr
      Newbie
      3 years ago

      I feel the same way about the commercials. It is so annoying and I end up looking for other channels that don't play continous weird al commercials.thank you .

      Nothing will be done about it though I'm sure 

    • EROCK611's avatar
      EROCK611
      Newbie
      3 years ago

      I feel the same. The Weird Al ad is the most annoying thing I've ever had to deal with on TV and I won't watch it out of spite. Rich Eisen and Martha Stewart can suck it too.

       

      It's enough to cause insanity.

      • RokuJechealR's avatar
        RokuJechealR
        Retired Moderator
        3 years ago

        Hi EROCK611 mart1058,

        Thanks for posting here in the Roku Community!

        Please be advised that Roku only transmits the channel and is not responsible for the ads and contents within an app. The respective channel is solely responsible for choosing the content and ads, and we have no control over the programming or operation of the channel. We recommend contacting the affected channel's support team to report the issue and for further help.

        In addition, Please be aware that while we can't please everyone with the displayed ads, we strive to avoid offensive images and other things that Roku users might disagree with.

        If you have any other questions or concerns, please let us know.

        All the best,

        Chel

    • RokuKarla's avatar
      RokuKarla
      Retired Moderator
      3 years ago

      Hello Jchirr FreeTV305

      I'm sorry to hear about the issue you're running into.

      Can you please provide more details about the incident? What channel were you watching and what content were you streaming? Where did the ad show up on screen?

      With more detailed information, we will be able to investigate the issue further.


      Regards,
      Karla

      • Lilbit57g's avatar
        Lilbit57g
        Newbie
        3 years ago

        Please stop with the annoying continuous commercials on all the channels but especially the weird al, Martha Stewart & Rich Eisen so extremely tired of it

  • Jchirr's avatar
    Jchirr
    Newbie
    3 years ago

    Have you any luck with Roku response to this annoying ad playing over and over ? Thx 

  • Pagan707's avatar
    Pagan707
    Newbie
    3 years ago

    The same is happening to me as I am watching Live TV not through an App! It interrupts War Room with Stephen K. Bannon. They are censoring more 

  • WAR-ROOM's avatar
    WAR-ROOM
    Channel Surfer
    3 years ago

    ROKU COMMERCIAL SUCKS. It is annoying as **bleep** especially since it runs repetitive so many times ON THE RAV CHANNEL.   WarRoom.         And who is it that thinks we want to hear Daniel Radcliff doing WEIRD AL? Which by the way is the worst imitation ever.    Your commercial is so bad that every time it comes on we MUTE THE TV for the 3 or 4 times you repeat the garbage about what everyone is watching.   RAV viewers are not the least bit interested in all that **bleep**. Play it 1 time, find another commercial. 

  • jelsie's avatar
    jelsie
    Reel Rookie
    3 years ago

    You are not alone.

    I can't stand Martha Stewart and more so after seeing this ad. She looks puffy and when she winks she looks like she is going to have a seizure.

    I changed the ID identifier only to see more ads and Martha Stewart is still in the loop.

     

  • Jwadiamond1's avatar
    Jwadiamond1
    Reel Rookie
    3 years ago

    I deleted all my channels (apps), especially the Roku Channel and they were GONE! Thank goodness! So if there is something on that channel I want to watch, I’ll add it and delete it again. 

    • Jwadiamond1's avatar
      Jwadiamond1
      Reel Rookie
      3 years ago

      Only worked for a couple of hours… I’m seriously thinking about ditching this Roku tv

      • kristin_724's avatar
        kristin_724
        Newbie
        3 years ago

         

        Came to the Roku Community Forum to see if anyone else thought these Roku Reccomends ads were out of control! 🤨

        I watch dozens of live Roku channels and they used to have normal commercials or their own 'be right back' bumper countdowns. Now however, it is the same Roku commercials over and over Weird Al, Rich Eisen, Martha Stewart that repeat for the entire two minutes. Sometimes the Roku ads cut off mid loop and there is a speed hiccup when the program comes back. 

        1 Roku ad block per programming hour would suffice, or at the top or bottom between shows.

        Every break over and over again is now extremely off putting and I am more frequently turning to other FAST streaming options! Even cable doesn't repeatedly advertise themselves ad nasuem. Do you see the ads for the Rich Eisen Show while you are watching Rich Eisen? 🙄

  • BobbyGarringer's avatar
    BobbyGarringer
    Reel Rookie
    2 years ago

    These repetitious promo loops are tasteless and insulting. With the many varieties of different shows provided by Roku, you have a lengthy possibility of trailers that could vary—day and night and at different times in the week, month, and season. Then, you guys would appear to be real professionals, and we would actually pay attention to your promos.

  • ksluder's avatar
    ksluder
    Newbie
    2 years ago

    HELP!  This is affecting my mental health!  I cannot stand this repetitive commercial loop.  I have to keep the remote with me at all times so I can MUTE.  My dog even recognizes it, when he hears "Rise Up" he perks his head up cause he knows I'm most likely to get up off the couch.  PLEASE STOP THE INSANITY.  Roku, you can do better! 

    • Gabana's avatar
      Gabana
      Channel Surfer
      2 years ago

      I know what you mean, it really is enough to make a person go nuts. Very annoying to see and hear this ad over and over. I'm sick of seeing the same people in it  Never in my life have I seen a movie like the Weird Al promoted so much after it's premier. Hopefully something will be done soon. I'm trying to not watch Roku channels as much now.

  • mart1058's avatar
    mart1058
    Reel Rookie
    3 years ago

    Happens to me, how many times do you have to watch the same commercial in a row.

  • Tvviewerguy's avatar
    Tvviewerguy
    Newbie
    2 years ago

    I AGREE!  Please stop the annoying loop and loud annoying audio especially.  I will protest and NEVER watch that Rich Eisen show ever in my life nor the weird Al show and I used to even like weird Al unfortunately.

    If someone finds the email or phone number of a Roku Programming Executive Director please share it here.