Forum Discussion
I’ve tried reaching out to AMC about the problem and there is no customer support. Anyone been able to reach them?
- lizardquinn2 years agoChannel Surfer
I called (816) 272-8106 and selected the technical support option. The first time they just told me to restart Roku and check for updates which didn't fix it. I called back and told them this is a Roku issues as the other channels are fine and airing what they say they are airing. Then he said it seemed to be a problem with the AMC streaming app and I said "No, it's the Roku live channel that airs the AMC showcase." It's November 26 and channel 372 is still playing the same episode (it's going on two days now). It really seems like a simple programming glitch but probably because it's Thanksgiving weekend no one is around to flip a switch or type in a code. They created a case number and told me they'd get back to me but I haven't heard back and it doesn't matter now. Not the end of the world but I was bummed as I was looking forward to spending a weekend with one of my favorite shows.
- lizardquinn2 years agoChannel Surfer
By the way, the number I called is for Roku since it's their live channel. I don't think it's an AMC issue but then again maybe it is. Either way, Roku should be aware of it and contacting AMC.