Forum Discussion

AMiller0901's avatar
AMiller0901
Newbie
3 years ago

AMC+ Promo inaccurate email

I received an email titled, “Alyjah, thank you for your recent Roku purchase. Enjoy this free trial offer.” and it said , “ Enjoy a 2-month free trial of AMC+.” I click it and it takes me to the tria...
RokuERey's avatar
RokuERey
Retired Moderator
3 years ago

Hi AMiller0901,

Thanks for reaching us here in the Roku Community!

Suppose you have a subscription directly to Roku. We'd recommend to reach one of our Account and BIlling teams about this. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you out with that matter.

Regards,

Rey

  • Pinkgirl55's avatar
    Pinkgirl55
    Newbie
    2 years ago

    I have the same problem, just talked to 7 different Roku people in different departments and NO ONE knows how to fix this!! The only offer showing is one for $2.99/month and can't get to the free one. So annoying!

    • Tivoburkee's avatar
      Tivoburkee
      Community Streaming Expert
      2 years ago

      I received the email today, it plainly says 2-month free subscription through Roku Channel, and provides link to redeem, and it has at the link is $2.99 a month for two months for AMC+!!! This not through AMC+ directly, it's through The Roku Channel.