Forum Discussion

cbarbagallo's avatar
cbarbagallo
Streaming Star
3 years ago
Solved

AMC+ "Continue Watching" Option?

I am sure that I am missing something basic.  But the AMC+ app doesn't seem to have any "continue watching" options.  What am I missing?  Thanks.

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi JJ6774,

    Welcome to the Roku Community!

    We acknowledge your inquiry about the "Continue Watching" option with AMC+. This is a feature and functionality provided by the channel provider. You can reach out to ACM+ directly and inquire further for more information regarding this. Most channels on the Roku platform are designed and developed by the channel providers themselves.

    if there's anything we can further assist you with aside from this, please let us know.

    All the best,
    Kash

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    We're grateful to have you here at the Roku Community, Jgo1961!

    Thanks for raising your playback issue within the AMC+ app. 

    Since this is an isolated case involving the AMC+ app exclusively, we strongly advise that you contact their Customer Support team for further assistance and clarification. Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel providers themselves. 

    Aside from this, please don't hesitate to let us know if there's anything else we can help you with or create a new thread for different concerns.

    Kind regards,
    Carly

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  • RokuKarla's avatar
    RokuKarla
    Retired Moderator
    3 years ago

    Hello cbarbagallo

    Thanks for reaching out here in the Community!

    For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 


    Regards,
    Karla

    • cbarbagallo's avatar
      cbarbagallo
      Streaming Star
      3 years ago

      Thanks.  But I was hoping a community member might mention if it works for them.  It might be a case of PEBKAC for me.......................

      • RSouth's avatar
        RSouth
        Newbie
        3 years ago

        I’d also like to know if others are having this same issue with AMC+ on Roku. There was a “continue watching” or “up next” or whatever it was called feature available on the app and then it disappeared.  It’s also gone from iPhone and iPad versions of the app as well. 

        I’ve updated all the apps so it’s not a version issue  

        The old feature was itself problematic. It would show the last episode you watched but never advanced to the next one. Now there’s nothing. 

        Of course this is a feature that’s standard on almost every other streaming app so not having it is really poor. 

  • edroksense's avatar
    edroksense
    Roku Guru
    2 years ago

    cbarbagallo 

    The "continue watching"  thing occurs only if you unfinished watching a series of episodes. 

    Like other apps if you finished a VOD , you will not see "next" or "continue watching" but tiles of titles to choose from.

     

     

     

     

    • JJ6774's avatar
      JJ6774
      Reel Rookie
      2 years ago

      I am aware that's how it SHOULD work. Guess I should rephrase. There is no continue watching when I stop in the middle of an episode and go back later. Nor is there a way to see what episodes I have finished when I have to go search for where I was in the seasons. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Hi JJ6774,

        Welcome to the Roku Community!

        We acknowledge your inquiry about the "Continue Watching" option with AMC+. This is a feature and functionality provided by the channel provider. You can reach out to ACM+ directly and inquire further for more information regarding this. Most channels on the Roku platform are designed and developed by the channel providers themselves.

        if there's anything we can further assist you with aside from this, please let us know.

        All the best,
        Kash

    • Amjxt9's avatar
      Amjxt9
      Newbie
      2 years ago

      edroksense I see what you are saying but this issue occurs even if you haven't finished the series/season. For instance I have watched maybe 4 episodes of **bleep** on Wheels and it was tracking for the first two, but now all record of me watching it has disappeared from my account.

      • Dave1x's avatar
        Dave1x
        Newbie
        2 years ago

        Scroll down from the home page. Below the featured and other titles on offer, you should see the series you were watching, with the continue watching option. Just scroll down slowly. It should be on your left.