Forum Discussion

rmccoy33's avatar
rmccoy33
Channel Surfer
3 years ago

Amazon Prime Video Watchlist

The Watchlist will not Add or Delete titles  on Roku Devices ,have removed , reinstalled , also checked for updates , there are no problems on Phn ,browsers, other devices ,just through Prime Video App on Roku devices currently.

5 Replies

Replies have been turned off for this discussion
  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator

    Hi rmccoy33

    Thanks for posting in the Roku Community!

    We'd like to know more about the issue you are seeing. Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

    Please let us know any additional information you may have that would be helpful for our team looks into this problem.


    Regards, 
    Nimfa

    • rmccoy33's avatar
      rmccoy33
      Channel Surfer

      I Tested all three Roku Devices , by pulling up Amazon Prime Video , going into the watchlist area , trying to click on the watchlist checkmark to add a movie title , gives no response , I have uninstalled reinstalled Amazon Prime Video several times , Also have updated it , I tested Watchlist function from ,my phone app it works , other branded streaming devices work also , PC browser also works , it appears to have just started.

      • rmccoy33's avatar
        rmccoy33
        Channel Surfer

        Appears the issue has been resolved , once you select to add movie to watch list and you move right or left it will acknowledge it's added with check mark ✓ or removed with the + symbol , previously you saw it when clicking directly on the watchlist symbol.