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ClutchMan's avatar
ClutchMan
Newbie
12 months ago

Amazon Prime Video app not streaming in Dolby Atmos on Roku 4800rw

I have a ROKU 4800RW streaming appliance with AMAZON PRIMEVIDEO APP that will not stream DOLBY ATMOS enabled content with DOLBY ATMOS AUDIO.  My ROKU box is connected to a DENON AVR for all audio pro...
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StreamerUser's avatar
StreamerUser
Roku Guru
11 months ago

ClutchMan 

Unfortunately the Prime app's higher AV quality tagging (e.g. "Atmos") isn't entirely accurate.

Prime requires a 4K or HDR configured device in order to receive Atmos (Atmos is only encoded with 4K/HDR encoded streams).

For RokuOS devices that means a Display type = 4K TV, 4K HDR TV, 4K HDR10+ TV, 4K Dolby Vision TV (Automatic or Manual configuration).