Amazon Prime keeps dropping from my Roku
Amazon Prime keeps dropping from my Roku and I keep having to remove and reinstall it. This ONLY happens with Prime & no other channels. If it continues and Amazon doesn't fix it I will stop paying f...
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Exact same problem.
Amazon Prime begins to play movie then drops(screen goes blank) then home page with channels appears.
Also having the same problem with Netflix. Disney Paramount Youtube Premium etc all work fine.
Hello bradco,
Thanks for the post.
Have you tried the suggested tips above? If you haven't tried it yet, you can remove the affected channels and re-install them. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Keep us posted on how it goes!
Regards,
NimfaI tried the Settings Reset and it seems to be working so far.... Fingers crossed.
Thanks
Mine did the same thing. Open app, go to movies and it would stop and go back to the ROKU home page. I did a ROKU update, and that reset the ROKU TV. Now Prime stays on.
Same here and don’t know how to fix!
I went to setting and then Reset Roku. It worked 👍
