Amazon Prime keeps dropping from my Roku
Amazon Prime keeps dropping from my Roku and I keep having to remove and reinstall it. This ONLY happens with Prime & no other channels. If it continues and Amazon doesn't fix it I will stop paying f...
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I mean... when I go to my Prime it has a black/blank screen. I have to then remove it and re-add it in order to get it to work again. Then the next day it does the whole thing all over again.
Gotcha. Thanks for clarifying.
What you're attempting to do is actually a three step process, and the order of the steps is important. You only listed two of the steps. There's one missing, the middle step.
- Remove the app
- Reboot the Roku
- Reinstall the app
Do all three steps in that order. See if this clears out any garbage data that my be causing the app to glitch.
I did the 3 steps several times, because I read the post that talked about these steps. It doesn't matter, it still does the same thing. 2 steps or 3, my Prime channel is still a black screen the next day.
Do you really have to go through the whole remove/re-add procedure or can you just do a "System restart" from Settings->System or Settings->System->Power (as appropriate)?
What's the model number displayed under Settings->System->About?
